Customer Service Representatives
As a member of our Customer Service team, you are responsible for
ensuring that our day to day operations run smoothly. Our professionals
are people who truly enjoy working with and motivating others. They
face many different management challenges every day:
• Which people are right for which function?
• What's the best design for that work unit?
• How can I help this individual reach his or her full potential?
• How can I motivate the team to improve its performance?
• How will the workflow change when we introduce a new system?
PROLINK's Customer Service Groups provide a wide range of services
including supporting policy issuance, premium collection, claim
settlement, administrative and technology for all our branch locations.
In Customer Service, we artfully blend the efforts of over one hundred
individuals with the appropriate technology in order to respond
quickly and efficiently to a variety of needs.
Exciting Careers Selling Insurance and Financial Products
• Chartered Insurance Broker (CIB)
• Chartered Financial Planner (CFP)
As a PROLINK representative, you can:
• Represent one of Canada's best and biggest Insurance Brokers
and Financial Planners Succeed working side by side with other members
of PROLINK's top notch team.
• Share knowledge and continually learn as you develop expertise
in key areas including customer service and satisfaction, products,
technology, sales, planning, goal setting, qualifying sales leads
and achieving sales revenue and activity targets.
• Build relationships with senior executives and qualify
leads from a broad range of businesses.
• Be exposed to the major industries targeted for Prolink
solutions, including Associations, Financial and Professional Services,
Information Technology, Manufacturing and Construction.
• Gain the technological skill and aptitude to guide customers
into revolutionary custom product design and protection services.
• Experience the satisfaction of delivering world class solutions
that enable customers to achieve, succeed and prosper.
Reasons to Become a Professional Sales
Producer with The PROLINK Group of Companies
Enjoy Financial Rewards
Being a Broker is a challenging career. To do this job well, you
must know about your customers, your products, your company's capabilities,
your team and yourself. Pulling it all together requires skill,
experience and persistence. Successful Insurance Brokers are among
the best compensated professionals in business.
Build Lasting Relationships
Building good relationships is important. Representatives qualify
sales leads and succeed through developing a rapport with their
customers and by understanding their customers' business needs.
Demonstrate Presentation Skills
Representatives have the opportunity to prepare and present business
proposals and demonstrate products offered to meet their customers'
business needs.
Experience the Thrill of Success
There's nothing like a satisfied customer. The pieces come together
when you understand your customer's requirements and provide your
customer with the solution that meets their requirements. It's a
great feeling.
Become an Expert
Getting to know customers means getting to know their business.
Representatives get an insider's look at enterprises across the
board. They also develop expertise by studying with The Insurance
Institute of Canada and our local Brokers Associations in order
to gain the technical skill required to rise to the top levels of
our industry. Like other Professional Associations, we support the
pursuit of excellence through education as benchmarked by prestigious
accreditations including Chartered Insurance Professional/CIP and
Fellow of Chartered Insurance Professionals/FCIP.
Enjoy the Empowerment of Self Employment
Representatives of PROLINK are entrepreneurial in the development
of their clients. Learning how to become known by your customers
and how to link up to your local people network are key to your
success.
Work With a Team of Experts
Representatives have many resources they can call on to provide
the support they need to help a customer, write a proposal or make
a presentation. You'll learn how and when to engage your resources,
and how to use their talents, to achieve your goals.
Build on What You Know
Marketing is vertically aligned by industry, ie Associations, Financial
and Professional Services, Information Technology, Manufacturing
and Construction, Representatives as industry experts have the opportunity
to use the success formula from one customer to develop success
with another. Niche marketing is our specialty.
Learn How to Plan, Organize, Prepare.
Representatives learn how to develop account strategies for meeting
goals. It's a great opportunity to enhance organizational skills.
Meet Interesting People
Representatives interact daily with professionally focused people,
within PROLINK our Insurance Company clients and customer environments.
These interactions increase your confidence, sharpen your skills
and improve your ability to succeed.
Make Your Own Schedule
Representatives have flexible schedules. They work with their customers
to develop a customer contact strategy. The strategy developed usually
includes the flexibility to meet the needs of both the representative
and the customer.
Build Your Skill Set
Representatives develop a broad range of skills that enable their
success in this position as well as enhance their career progression.
Interested? Contact Us...
Cluett Insurance Brokers Inc.
629 Windmill Rd
Dartmouth, NS Canada
B3B 1B6
